Privacy Policy
Last Updated: December 2024
Introduction
Synthetica is committed to protecting your personal data and respecting your privacy. This policy explains how we collect, use, and safeguard your information when you use our website and services.
Data We Collect
We collect the following types of personal data:
- Contact Information: name, email address, phone number
- Usage Data: IP address, browser type, pages visited
- Communication Data: messages sent through contact forms
- Cookie Data: preferences and session information
How We Use Your Data
We process your data for the following purposes:
- To provide and improve our educational services
- To communicate with you about course inquiries
- To analyze website usage and improve user experience
- To comply with legal obligations
Legal Basis for Processing
We process your data based on:
- Consent: for marketing communications and cookies
- Contract: to provide requested services
- Legitimate Interest: for business operations and improvements
- Legal Obligation: for tax and regulatory compliance
Data Protection
We implement appropriate security measures to protect your personal data:
- Encryption of data in transit and at rest
- Regular security audits and updates
- Access controls and monitoring
- Compliance with Singapore's Personal Data Protection Act
Your Rights
Under data protection law, you have the right to:
- Request access to your personal data
- Correct inaccurate data
- Request deletion of your data
- Object to data processing
- Data portability
- Withdraw consent at any time
Data Retention
We retain your data for:
- Contact form submissions: 3 years
- Course enrollment records: 5 years
- Financial records: 7 years (legal requirement)
- Marketing data: until consent withdrawn
Contact Information
For privacy-related questions or to exercise your rights:
Email: [email protected]
Phone: +65 6892 4517
Address: 3 Temasek Boulevard, Suntec Tower 4, #28-01, Singapore 038983